Refund policy

## Return, Replacement & Refund Policy

Hum apne customers ki satisfaction ko sab se pehle rakhte hain. Hamari policy ke rules neche darj hain:

1. 7-Days Replacement Guarantee
* Agar aap ko milne wali item mein koi defect, technical issue ya kharabi nazar aaye, toh aap 7 din ke andar Replacement claim kar sakte hain.
* Item original packaging aur undamaged condition mein honi chahiye.

2. Refund Policy (Damage Claims)
* Refund sirf aur sirf us soorat mein milega agar parcel aap tak broken / tooti hui condition mein pohncha ho.
* Order deliver hone ke 24 ghante ke andar aap ko unboxing ki video ya photos hamare Customer Support par bhejna zaroori hai.
* Product verify hone ke baad aap ka refund 3-5 working days mein JazzCash / EasyPaisa / Bank Account ke zariye process kar diya jayega.